Sunrise Senior Living Communities Selected for 2018 Bronze National Quality Award


Wednesday, June 6, 2018 8:30 am EDT


"Highest in Customer Satisfaction among Senior Living Communities"

MCLEAN, Va.--(BUSINESS WIRE)--Sunrise Senior Living today announced that 34 of its communities were recently selected to receive the 2018 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is part of AHCA/NCAL’s National Quality Award Program, which honors long-term and post-acute communities across the nation that have demonstrated their dedication to improving the lives of residents through consistent, quality care.

A total of 139 Sunrise communities have now earned the Bronze Award – more than any other assisted living provider. Visit Sunrise’s National Quality Award page for a full listing of the company’s recipients over the last four years, including 20 communities that have earned the Silver Award.

“We celebrate this achievement, which recognizes Sunrise’s ongoing commitment to strive to provide families high-quality, personalized care and service,” said Sue Coppola, chief clinical officer for Sunrise. “Our industry-leading approach includes a comprehensive system focused on promoting the overall wellness of residents, supported by compassionate team members who are dedicated to a continuous improvement journey.”

Implemented by AHCA/NCAL in 1996, the National Quality Award program centers on the core values and criteria of the nationally recognized Baldridge Performance Excellence Program. The program includes three progressive levels: Bronze, Silver and Gold. Trained examiners review each member application to determine if the center has met the criteria.

The Bronze-level award recognizes the community’s commitment to striving for quality improvement through a systematic approach, while demonstrating an ability to implement a performance-improvement system. This will provide a strong foundation for the second step, which is the Silver – Achievement in Quality.

All 2018 National Quality Award recipients will be honored during AHCA/NCAL’s Annual Convention & Exposition, October 7-10, 2018, in San Diego, CA.

To learn more about Sunrise’s approach to individualized senior care, visit the Sunrise Quality Promise page. For the latest information about Sunrise, as well as aging and memory care-related topics, follow us on Facebook, LinkedIn and read The Sunrise Blog.

About Sunrise Senior Living

Sunrise Senior Living, a McLean, Va.-based company, employs approximately 32,000 people. As of May 1, 2018, Sunrise operated 318 communities in the United States, Canada and the United Kingdom, including 20 Gracewell Healthcare communities, with a total unit capacity of approximately 28,100. Sunrise offers a full range of personalized senior living services, including independent living, assisted living, care for individuals with Alzheimer's and other forms of memory loss, as well as nursing and rehabilitative services. In 2018, Sunrise became the first senior living company to be ranked “Highest in Customer Satisfaction among Senior Living Communities” by J.D. Power. For J.D. Power award information, visit To learn more about Sunrise, please visit


Sunrise Senior Living
Jennifer Clark
Corporate Communications

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