Sunrise and Gracewell celebrate fifth ‘outstanding’ care home

by Lee Peart

Publish Date:

Tuesday, December 18, 2018 3:40 pm EST

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News Organization:

Care Home Professional

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Sunrise Senior Living and Gracewell Healthcare have celebrated their fifth ‘outstanding’ CQC rating.

Sunrise of Eastbourne became the third Sunrise service to gain the CQC’s top rating following an inspection in July. Gracewell has a further two outstanding homes.

Fiona White, Registered Manager at Sunrise of Eastbourne, said: “I am incredibly proud of the entire care team here at Sunrise of Eastbourne and this rating is a demonstration of the pride and commitment they apply to the care they provide every single day.

“I know that everybody enjoys and values the work they do with our residents and their families and we look forward to what lies in store for us as we continue to go from strength to strength.”

The community, which provides nursing, dementia care and assisted living for up to 107 people, was praised by inspectors for ensuring its residents receive “exceptionally effective care, based on best practice by staff with an in-depth knowledge of their care and treatment needs”.

The report also highlighted the culture of person-centred care at the community, with people receiving “high standards of kind and compassionate care”.

Staff were praised for their responsiveness that went “above and beyond to ensure people’s needs” with “wishes and aspirations … at the forefront of everything they did”.

The CQC highlighted the service’s outreach initiatives such as a gardening club, a Golden Oldies Club for watching vintage films and the encouragement of exercise and physical wellbeing

The report also praised the service’s “exceptionally strong management team”.

Joanne Balmer, Senior Director of Care and Quality for Sunrise Senior Living UK, said: “We are delighted to see Sunrise of Eastbourne receive such wonderful recognition for the hard work they do to ensure every individual receives the kind of care that puts them and their quality of life first.

“We know that the community will maintain its high standards as it goes forward and we are ready to continue providing support that will ensure everybody receives the dedicated and personalised care they deserve.”

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